Ratings come from people who actually ate here.

To rate or review a dish on Pic’enu, a diner has to scan that restaurant’s QR code in-venue and be signed in. That’s the whole gate — there’s no way to rate a dish without having visited, so the scores you see reflect real, verified diners rather than anonymous internet reviews.

Four axes, one overall score

Every rating is four separate scores, each from 1 to 5:

• Taste — How the dish actually tasted.
• Presentation — How the dish looked when it arrived.
• Portion — Whether the amount of food matched expectations.
• Value — Whether the dish was worth its price.

The overall star score shown on a dish is the mean of those four numbers — it’s computed automatically, never entered directly, so it can’t be gamed by rating “overall” on its own.

Written reviews

Alongside a rating, a diner can optionally add a short written review (10–25 words). One review per diner per dish, shown with their first name and last initial and how long ago it was written.

Moderation

A restaurant can report a review left on one of its own dishes; a reported review is hidden from public view immediately, pending a manual decision.